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Home Alt Forums Repertoire Recovering past downloads

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  • #67511
    Adam Gunn
    Participant

      I have purchased a number of music downloads in the past – and always saved the backing track and tenor sheet music.
      I recently purchased an alto and want to go back to past downloads and get the sheet music for that – but I cant do it unless I have the original mail confirming the purchase with the link in it?
      Any suggestions how to recover / refresh the link to be able to get the alto music for past purchases ?
      Thanks

      #67529
      Anonymous

        my guess is you could e-mail Johnny all your Tenor sheets, as proof of purchase.

        I had to change my original e-mail address, so i wouldn’t be able to get back my original links.

        Fortunately i have downloaded both tenor and alto sheets everytime.

        For those of you who only download either alto or tenor, it is worth downloading the other sheet, if you are one of these advanced players that like to play the same song in all 12 scales…

        #67552
        john
        Keymaster

          Adam, you certainly can access all your past purchases. go to the top menu under “Checkout” then hit “Purchase History” they’re all there. you need to be signed in of course. if you can’t sign in for some reason let me know and I’ll look into it.

          #67731
          Adam Gunn
          Participant

            Thanks for the ideas to get past purchases. When I go to the Purchase History tab of the menu it does show some history – but only back until Nov 2017, which means the last 2 purchases. That works and I can access the alto sheets- great. But I also have other songs with the tenor arrangement ….Peter Gunn ( no relation ) …Ain’t No Sunshine, but they don’t appear as past purchases ?
            Any suggestions ?
            Cheers

            #67732
            Adam Gunn
            Participant

              I also wanted to update Tequila and Night Train which were the first downloads …but every time I go to the download link it sends me to the registration page – and even though I am signed in as a member it still seems to want me to re-register to get to the music ??

              #67753
              john
              Keymaster

                Adam, I think I found the problem. I checked your email and it was not registered with the site. I have manually added it now so please try those things again. hopefully you are using the same email!

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