No link for Yakety Sax download

[Sharni Williamson]

Hi Johnny,

I made my purchase via PayPal but haven’t received a link for this download.

I didn’t navigate away or anything—your site redirected me to Registration, which I completed, but the Paypal payment opened in a separate tab.

I recommend sending the link by email once payment has been made. This was a pretty bad customer experience, extremely frustrating when I just wanted to get this quickly!

Please send me the link as soon as possible, before I cancel my Paypal payment for non-delivery. 😡

[john]

Quote:

I recommend sending the link by email once payment has been made. This was a pretty bad customer experience, extremely frustrating when I just wanted to get this quickly!

Please send me the link as soon as possible, before I cancel my Paypal payment for non-delivery. 😡

Already sent. If you read my notice on the order page it simply tells you to make a post here if you have any problems with the download. I feel bad you suffered such a terrible customer experience but with technology as it is, this can’t be helped at times. That’s why we have customer service.
To be honest, 99% of transactions go smoothly and I can’t know why it didn’t for you.

cheers
Johnny

[Sharni Williamson]

Quote:

Quote from saxjohnny on November 25, 2014, 13:52

Quote:

I recommend sending the link by email once payment has been made. This was a pretty bad customer experience, extremely frustrating when I just wanted to get this quickly!

Please send me the link as soon as possible, before I cancel my Paypal payment for non-delivery. 😡

Already sent. If you read my notice on the order page it simply tells you to make a post here if you have any problems with the download. I feel bad you suffered such a terrible customer experience but with technology as it is, this can’t be helped at times. That’s why we have customer service.
To be honest, 99% of transactions go smoothly and I can’t know why it didn’t for you.

cheers
Johnny

Hi Johnny,

Thanks for such a prompt reply—if you have already sent the link to my email address, I still haven’t received it, could you please re-send? I’ve checked my Spam—I definitely have not received it. 😕

Cheers!

[john]

Ok, please go check now.
Johnny

[Sharni Williamson]

Thank you! I have received it now—cheers 🙂

[Jeffrey Smith]

Hi Johnny,
I need a link to complete the download of the Christmas 3 song pack which I purchased for $20.00 today.
PayPal Receipt Transaction ID: 78S82022RP023064Y
Cheers,
Jeffrey Smith

[john]

OK Jeffrey, will email it to you now.
Johnny

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