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Home Alt › Forums › Registration or Download Issues › Are you being directed to the registration page?

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  • July 7, 2014 at 11:36 pm #12268
    Anonymous

      Johnny,
      Once again I am directed to the registration page. It took me as far as “ALMOST DONE,” but I never got the 2 e-mails that it said I would be receiving.
      Please correct this situation. It’s quite frustrating, and and I can’t figure this out.
      Thanks, Ian

      July 8, 2014 at 7:41 am #12269
      Anonymous

        Johnny,
        I got the e-mails that I requested, but the site will not allow me to register, saying that my name is already reached the right level. Please don’t put the onus on me to get me into this course. It’s getting beyond my capacity. Won’t you register me yourself.
        I’ll supply any info you need.
        Ian

        July 8, 2014 at 8:16 am #12270
        john
        Keymaster

          Ian, you are already registered. I’ll send you an email to get your password so I can follow through and log in.

          July 8, 2014 at 8:23 am #12271
          john
          Keymaster

            yes Ian, have sent you the email for the info I need.
            The system is set up to work. It may fail and sometimes we as users fail by missing something.
            I think the problem here was that until the echeck cleared it was on stand-by.
            All is good now as I checked and your name is registered so I can now work on logging you in.
            Johnny

            July 8, 2014 at 10:28 am #12272
            Anonymous

              Johnny,
              Now that you have logged me in, please describe the path that I take to access the altissimo course.
              I do need precise direction as to the steps. Once I get to it, I promise I will not bother you with this matter.
              Ian

              July 8, 2014 at 12:36 pm #12273
              john
              Keymaster

                No bother at all. Since I used your login info the activation email has been sent to your email so it has to be activated from your end.
                Let me know if it comes or not. Everyone else has signed up through this same process so if there’s something not working on your end (or our end) it means I have to contact a technical person to by-pass the way the system is set up, so don’t worry ether way it’ll get resolved.

                August 18, 2014 at 2:09 pm #12466
                gavan caldwell
                Participant

                  Hi I have just paid for beginners course – what is the next step cheers – beginner

                  August 18, 2014 at 4:28 pm #12468
                  john
                  Keymaster

                    You are supposed to be taken automatically by Paypal afer payment.
                    I will email you the link again

                    October 6, 2014 at 12:44 pm #12745
                    Kim Stewart
                    Participant

                      I didn’t get the link for Johhny B. Goode sheet music and background track for alto sax that I purchased on Sept. 24. Can you help me?

                      October 6, 2014 at 1:52 pm #12747
                      john
                      Keymaster

                        Yes, I will email you the download link right away.
                        Johnny

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